12/18/2014

Stadtwerke Neumünster signs early IT Outsourcing contract extension with QSC AG

Cologne, December 18, 2014. Stadtwerke Neumünster (SWN) has signed an early IT Outsourcing contract extension with QSC AG. The contract, which was originally planned to end in March 2016, has now been extended for a further three years until March 31, 2019. QSC AG has been handling IT Outsourcing services for SWN in the areas of basic and application operations, client and printing services as well as on-site support and security and license management.

Stadtwerke Neumünster is a municipal service company in the German state of Schleswig-Holstein with a focus on energy, mobility, water, telecommunications and leisure for Neumünster and other communities in the vicinity. The sole owner of SWN is the City of Neumünster.

As a specialist in IT Outsourcing, QSC offers a wide range of services for its customers. In addition to professional consulting on optimizing IT operations and service processes, this also includes workstation and application operations, in all of its facets, according to internationally recognized standards.

For Stadtwerke Neumünster, this professionalism was crucial for the now completed contract extension: "QSC AG has proven to be a reliable partner for our IT operations. Together, we have managed to optimize our IT processes and orient them toward the issues that are important to us. As a result, it was an easy decision for us to now extend the contract for an additional three years until 2019," comments Matthias Trunk, Managing Director of Stadtwerke Neumünster Beteiligungen GmbH.

"I am very pleased about the trust they have placed in us," adds QSC Management Board Member Henning Reinecke regarding the signing of the contract. "Seamless IT processes are an absolute must in a modern company like Stadtwerke Neumünster. In addition to providing professional support for the business processes via IT, collaborating in a spirit of partnership is also very important to us. Professionalism and cooperation form the basis for long-term collaboration and stability. Both sides will continue to benefit from these traits."

QSC: ICT solutions for small and mid-size enterprises
QSC AG offers small and mid-size enterprises one-stop shopping for an extensive range of ICT services: from telephony, data transfer, housing and hosting right through to IT Outsourcing and IT Consulting. As an SAP and Microsoft partner, QSC AG also possesses special expertise in the field of SAP and Microsoft implementation. Cloud services developed in-house for a wide range of applications round out the portfolio. With its own cutting-edge network infrastructure, as well as TÜV and ISO-certified data centers in Germany, QSC numbers among the leading SME providers of ICT services in Germany. The company offers both custom-tailored solutions for individual ICT needs as well as a modular product portfolio for smaller business customers and marketing partners. QSC employs a workforce of some 1,800 people and is listed on the TecDAX.

SWN Stadtwerke Neumünster Beteiligungen GmbH
SWN Stadtwerke Neumünster GmbH is a green energy service provider located at the heart of Schleswig-Holstein and is one of the largest employers in the city with 560 employees. The company supplies its customers with electricity, gas, heating, water and has continually expanded its telecommunications business unit since 2009. Since then, it has become the largest supplier (in terms of area) of high-speed internet in Schleswig-Holstein with over 12,000 customers and a fiber-optic network serving Neumünster and the adjacent districts of Bad Segeberg, Rendsburg-Eckernförde, Plön and Steinburg.
With its thermal power plant, the TEV thermal waste-to-energy plant, SWN generates about one third of the electricity consumed in the region and supplies a large proportion of the Neumünster households with heat. In its mechanical-biological treatment plant, SWN produces fuel for the power plant on the basis of a ground-breaking concept for waste treatment. SWN received the "Environmentally-friendly Business" award for the concept.
As a completely municipal company belonging to the City of Neumünster, the company also operates the "Bad am Stadtwald" spa with roughly 450,000 annual visitors as well as local public transportation with about 2.7 million passengers a year.

Additional information is available from:

QSC AG
Claudia Isringhaus
Head of Corporate Communications
Mathias-Brüggen-Str. 55
50829 Cologne, Germany
Fon: +49 (0) 221 6698-235
Fax: +49 (0) 221 6698-009
E-mail: presse@qsc.de

Stadtwerke Neumünster Beteiligungen GmbH
Nikolaus Schmidt
Head of Energy Policy | Press Officer
Bismarckstrasse 51
24534 Neumünster
Tel.: 0432-1202-213
Fax: 0432-1202-85-213
Email presse@swn.net